Ambulant Disabled
Ambulant disabled supporters can sit anywhere in the stadium. However, the East Stand Upper Tier is extremely high and is very steep. We would discourage supporters from purchasing tickets in any of the upper stands if they would be unable to quickly exit the stand in the event of an emergency.
A dedicated seating area for ambulant disabled fans is available in the North Stand (area N1). This area provides easy access and is in close proximity to accessible toilets and the Nicky Chapman refreshment lounge.
Further ambulant seating is also available on dedicated rows in the North Stand Lower, East Stand Family Area, West Stand Paddock and the South East Lower.
Personal Assistants
Seats for personal assistants are positioned either behind or adjacent to the disabled supporter.
Matchday responsibilities of Personal Assistants:-
• A Personal Assistant will be admitted without charge in line with our club specific points system on condition that the PA provides support and assistance to the disabled supporter as required.
• The club require the disabled supporter and Personal Assistant to enter the ground at the same time, through the relevant disabled entrances.
• The complimentary ticket for a Personal Assistant is only valid when the disabled supporter is in attendance.
• We would ask that you advise the Club if you are to be accompanied by a personal assistant who is under the age of 16 at any time as this will ensure that the stewards in your area are aware should there be an emergency.
• Complimentary Tickets issued to Personal Assistants are not transferable and are only valid for the registered ticket holder.
For those disabled supporters who do not require a ticket for a personal assistant, the club have in place Disabled help stewards in the stadium on match days. In each disabled section, staff (wearing purple bibs) will be able to assist if required.
Disabled help stewards provide assistant including:
* Help with entry into the ground and location of seat/position and exiting from the ground;
* Safe evacuation should it be necessary